Terms and Conditions
Conditions of Use
Welcome to The Loft Ames. The Loft sells new and used clothing and clothing accessories. If you visit or shop at our website, you accept these conditions as listed below.
In Store Pickup
Most orders will be ready for pickup within 4 hours during regular business hours. We will email you when the item is ready. Please pick up items within 48 hours of our email. If item is not satisfactory at pickup we will refund the purchase, but it must be done at time of pickup.
Do to our inventory system syncing between our online cart and point of sale system there is a very slim chance the item you purchased online had sold. In this event we will refund your purchase and work to make things right with you.
Thanks again for your order.
Our Address & Phone:
232 Main Street
Ames, IA 50010
Delivery of items (currently not available)
If shipping times, most orders arrive within 5 to 14 days of order receipt. A physical address is required. Back-ordered items will be shipped when available at no additional shipping charge.
You can also specify what carriers are used and the time options (overnight, 2 day, ground, etc).
Privacy & Security Notice
Please review our privacy and security notice, which also governs your visit to The Loft Ames, to understand our practices.
All content on this site, such as text, graphics, logos, button icons, images, audio clips, digital clips, digital downloads, data compilations, and software, is property of A&R Enterprises L.L.C. dba www.theloftames.com and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of A&R Enterprises L.L.C. and protected by U.S. and international copyright laws. All software used on this site is the property of A&R Enterprises L.L.C. or its software suppliers and protected by United States and international copyright laws.
A&R Enterprises L.L.C. respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please e-mail [email protected]
License and Web Site Access
A&R Enterprises L.L.C. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of A&R Enterprises L.L.C.. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of A&R Enterprises L.L.C.. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of A&R Enterprises L.L.C.s website and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing A&R Enterprises L.L.C.’s name or trademarks without the express written consent of <company name here>. Any unauthorized use terminates the permission or license granted by A&R Enterprises L.L.C.. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of A&R Enterprises L.L.C. as long as the link does not portray A&R Enterprises L.L.C., its products or its services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any A&R Enterprises L.L.C. logo or other proprietary graphic or trademark as part of the link without express written permission.
By using this site, you take responsibility for the safety of your password and using it on our Web site. You agree to take responsibility for any activity that takes place under your account or password. A&R Enterprises L.L.C. does sell products usable by children, but its does not sell to children. It will sell to adults who buy on behalf of children. If you are under 18, you may only use our Web site with the consent and overview of a parent or guardian. A&R Enterprises L.L.C. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Articles, Reviews, Comments, E-mail & Other Web site Content
Visitors to our Web site may post reviews, comments, and other content; send e-mail; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on the intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead our other visitors. A&R Enterprises L.L.C. reserves the right (but not the obligation) to remove or edit such content, for that or any other reason as we see fit, but does not regularly review all posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant A&R Enterprises L.L.C. a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant A&R Enterprises L.L.C. the right to use the name that you submit in connection with such content, if we so choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify A&R Enterprises L.L.C. for all claims resulting from content you supply. A&R Enterprises L.L.C. has the right but not the obligation to monitor and edit or remove any activity or content. A&R Enterprises L.L.C. takes no responsibility and assumes no liability for any content posted by you or any third party.
A&R Enterprises L.L.C. may provide links to other Web sites. We do not guarantee anything relating to these Web sites, including their fitness for any particular purpose, nor guarantee their offerings, their honesty or their content.
Risk Of Loss
All product purchased from <company name here> is made based on our contracts with our shippers. This means that the risk of loss and title pass to you when the product is accepted by the shipping carrier.
Neither party shall be liable for any failure or delay in performance under this Agreement (other than for delay in the payment of money due and payable hereunder) to the extent said failures or delays are proximately caused by causes beyond that party’s reasonable control and occurring without its fault or negligence, including, without limitation, failure of suppliers, subcontractors, and carriers, acts of civil or military authorities, national emergencies, fire, flood, acts of God, insurrection, and war, provided the party involving this Section immediately provides notice thereof to the other and does everything reasonably possible to resume its performance thereunder. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.
Disclaimer of Warranties and Limitation of Liability
This site is provided by A&R Enterprises L.L.C. on an “as is” and “as available” basis. A&R Enterprises L.L.C. makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, A&R Enterprises L.L.C. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. A&R Enterprises L.L.C. does not warrant that this site, its servers, or e-mail sent from <company name here> are free of viruses or other harmful components. A&R Enterprises L.L.C. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Certain state laws do not allow limitation on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
www.theloftames.com attempts to be as accurate as possible. However, www.theloftames.com does not warrant that products descriptions, quantities in stock, prices or other content of this site is accurate, complete, reliable, current or error-free. If a product is offered by theloftames.com and is not as described by the site, your sole remedy is to return it in used condition.
Within thirty (10) days of receipt of your shipment, you may return any of the following items, if the product is offered by theloftames.com and is not as described on the site, for a full refund:
Unless we made a mistake on your order, you are responsible for return shipping, and the cost of the original shipping to you. If we did make a mistake, we will reimburse you for the shipping, or issue you a call tag so the merchandise can be retrieved, at our discretion.
Price information published in catalogues, bulletins, price lists or on this site is not a definite quotation or offer to sell. All prices are listed in U.S. dollars. www.theloftames.com cannot confirm the price of an item until you order. If an item’s correct price is lower or higher than our stated price, www.theloftames.com will contact you for instructions prior to shipping.
By visiting A&R Enterprises L.L.C., you agree that the laws of the state of Iowa, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and A&R Enterprises L.L.C..
Privacy & Security Notice
A&R Enterprises L.L.C. knows that the privacy and security of your information is important to you. We appreciate that you trust us, and we want you to know how well we guard your privacy. By visiting our site, you accept the practices described in this notice.
What information about customers do we store?
- Information given to us by you – We keep all information you enter, such as name address, etc.
- “Cookies” on your computer – We store a “digital cookie” on your computer so we can keep track of your shopping card order when you are shopping with us. However, to protect your privacy, we don’t show any of your account information until you have entered the password you selected when you set up your account. If you, as a user of the site, choose to not accept cookies, this will not prevent you from shopping on our site. However, you won’t be able to use the shopping cart. After choosing the items you wish to purchase, you can then either e-mail the order to us, or call us on the phone, or fax us with the list of items you wish to order.
- Information on current and past orders – We do store the contents of present and past orders on the website for your personal information. These are not accessible without entering the password you selected when you set up your account.
Who has access to your information?
On our site, only you or people you give your password to can access the information on our site. Our employees have access only to information needed to actually process an order for you, and they go through a rigorous screening process before becoming employed by our company. We do not sell our mailing list (or any information on it) to any other business. We may choose to mail you advertising or information on our products or the products or services of other companies, but we will never allow them access to your information or your name or address.
How secure is the information on the Web site?
All your private information is stored on the site using Secure Sockets Layer (SSL) software, which encrypts the information you input. Only the information listed in the section below can be physically seen on our site, and only by yourself or someone else you have given your password to. NOTE: Your credit card is never listed on our site. Even when changing your credit card, only the last 5 digits are ever seen. All our credit card processing is handled by Authorize.net, a world international company authorized by all the major credit card companies to handle confirmation and charging of credit card numbers.
What information can I access?
You can access your account information, your wish list, the contents of your current shopping cart, and your willingness to be on our private e-mail mailing list.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us.
If you wish to remove yourself as a user, you must e-mail customer support with e-mail address, and give us the last 5 digits of your credit card number, and ask to be deleted. We will delete your registration within 2 business days.
Conditions of Use, Notices & Revisions
If you visit the A&R Enterprises L.L.C. Web site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Iowa. If you have any concerns about the privacy at A&R Enterprises L.L.C., please send a thorough description to [email protected], and we will try to resolve it. If we ever decide to change the way we use your personal information on our site, we will first notify you by e-mail of our intent to change our policy. You will be able to choose whether you are willing to be included in out policy change.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are never linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, A&R Enterprises L.L.C. server automatically logs standard access information including browser type, access times/open mail, URL requested, and referral URL. While information like this may be shared with third-parties in aggregate form, individually identifiable information related to this data will never be shared with third-parties without your explicit permission.”
We use email links located on the Contact Us page and other informational pages, to allow you to contact us directly with any questions or comments you may have.
We read every message sent in, and reply to all questions asked within 1 business day. This information is used to respond directly to your questions or comments. We may (and often have) filed your comments to improve the site and its operations, or to correct mistakes you have pointed out to us. Your personal information is not shared outside the company under any circumstances, unless we first ask and you give us specific permission.